Many general questions, technical difficulty, and payment difficulty issues are answered in the
Help Desk and Frequently Asked Questions (FAQs).
For child care course questions/answers, scroll down to the bottom of the Help Desk Frequently Asked Questions page to the Child Care Courses category.
If your question is not answered, click here to Contact Us.
For assistance with any technical difficulties (including certificates, passwords, account email address, enrollment, payments) with your account, or with the website:
If you do not yet have an account and have questions about our website and courses,
click here to Contact Us.
Our office hours are Monday – Friday, 8:00 a.m. to 5:00 p.m. We are closed on weekends and holidays.
We respond to support tickets Monday through Friday. Please allow up to 24 hours for us to contact you.
Family and Community Health
College Station, Texas 77843-2251